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People and Processes, Process

Untangling Testability

In this article, I’ll share the story of how my understanding of testability has evolved over the last fifteen years. Hopefully, once you’ve read the post you’ll share my enthusiasm for all things testability. I’ve discovered that a whole team focus on testability is one...
People and Processes

Building QA Processes

Some context I began my journey at Talkdesk in October 2016, motivated by the big challenge of building a QA process, almost from scratch. From day one I could see that all my colleagues were wondering how I was going to tackle this challenge and...