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People, People and Processes

Enlightening In Testing

Something about knowledge. What you cannot know E. W. Dijkstra expressed this principle of testing in 1969: Testing shows the presence, not the absence of bugs. Dijkstra was discussing testing with researchers focused on finding ways to prove that code was working. They were in…

People and Processes

Building QA Processes

Some context I began my journey at Talkdesk in October 2016, motivated by the big challenge of building a QA process, almost from scratch. From day one I could see that all my colleagues were wondering how I was going to tackle this challenge and…